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A task from the mail? No problem.

Email is still a necessary tool for communicating with the world. Of course, we know that it is only minimally useful for internal communication.

There are a number of situations where I lose control of the necessary implementation by forwarding an email. Most often this occurs when a request is made.

The customer sends me an email with a need, a request, a complaint or even a question. But I am not competent to answer.

If I just forward the email to a competent colleague, I have no guarantee that the client will get a response. My colleague has, like most people, 15,000, in other words fifteen thousand messages in his inbox and he doesn’t even notice my message. I only find out when I’m approached by an angry client. You probably don’t know that 😜

In 1CLICK it’s easy. On the body of the email there is a “Create Task” function under the cogwheel. That’s exactly when I’ll use it. One click.

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