The Statutory City of Decin and the 1CLICK system
or simplifying task, process and document management
Basic information
Client: the Statutory City of Decin
Area: Public administration
Number of users: 270+
Use of the 1CLICK system since: 2011
Call
Public administration is a specific, complex environment where many departments, people and systems work together.
The city management has addressed:
- fragmented information
- unclear record of tasks
- complex internal communication
So our goal was, everything to unify, streamline, make it clearer, without the need for complex and costly development of our own system.
Solution: the 1CLICK system as a central communication tool for the authority
The Statutory City of Decin started with the Tasks module and today uses 1CLICK across the entire organization – from the management to individual departments.
“Currently, 1CLICK is one of the four main pillars of our information systems. When I took over as Head of IT in 2022, one of my main goals was to consolidate a large number of agendas into several modular solutions. 1CLICK has not only remained an integral part of our information portfolio, but its use has also expanded significantly.”
Key features used by the city:
- Tasks and external tasks – clear assignment and management of tasks even outside of inert users
- Projects – complex agenda of grant calls and interdisciplinary cooperation
- Processes and forms – requisitions, IT support, operational and purchase requests, leave transfers, etc.
- DMS (document storage system) – simple and clear storage of documents
- Products module – publications and printed materials, mobile phones, ICT assets, operational diary (partial IT Asset management)
- Labels – labeling and filtering tasks by topic, for example “Deadline Extension”, “Important”, etc.
Benefits for the Statutory City of Děčín
1. A central place for everything
“The biggest benefit is clearly that we have all the important information clearly in one place. We don’t have to search for anything in other applications, emails or papers. The progress of the solution, comments and attachments are immediately visible to all participants in the task or project.”
2. Speeding up and streamlining internal processes
“Thanks to forms and processes, we now approve purchases, operational requests or leave transfers directly in the system. The processes have helped us a lot, for example, in implementing internal IT support. We know exactly who is dealing with what, at what stage the request is and what will follow.”
3. Flexibility and customisation of the system
“We can customize 1CLICK according to our requirements. We simply customize each process or form to fit our specific need.”
4. Easy training and user-friendliness
“For us in the public administration, it is essential that the 1CLICK system is clear, simple, and built on a logical basis, so that our users quickly find their way around and get involved.”
Future plans
The Statutory City of Decin plans to extend the use of processes and forms to all internal requests, ranging from requests for training, proposals for innovations, descriptions of work activities, to records of preliminary control in the management of public expenditure.
It also considers introducing already prepared templates and formsthat 1CLICK plans to offer to municipalities and cities as a standardised solution.
Conclusion: why 1CLICK?
“Centralization, simplicity, clarity, versatility and efficiency. I can’t think of anything within the operational agendas of the office that couldn’t be handled with 1CLICK”
The 1CLICK system is a tool for the Statutory City of Děčín that saves time, simplifies work and streamlines communication between individual employees and external partners.
Individual quotations were given by Mgr. Roman Žaloudek, Head of IT
Do you want similar results in your country?
We offer you the 1CLICK system, a simple, clear and effective tool that will make your management more efficient, easier to control and save you time.
What you get:
- Clear task and project management – who is doing what, in what timeframe and what the status is
- Shared documents and processes – Directives, minutes, methodologies, asset records
- Communication without confusion – messages, connection to emails, contact overview
- Schedule meetings, appointments and events – with automatic reminders
Example of using Tasks
Example of using Projects
Example of using the Documents module
Example of using the Contacts module
Examples of process use
Example of using the Products module
Example of using the model Projects
Example of using the Operational Log
